The services portfolio of Open Netlabs BV is based upon extensive knowledge of fundamental internet technology and architecture. Our core business is software support, specifically on NSD, Unbound and OpenDNSSEC, the nameservers which constitute a major component of the current internet architecture.
Open Netlabs offers support contracts to organizations and companies that use the software from its parent organization for mission-critical DNS networks. This technical support is offered at various levels, ranging from a 24/7 SLA to best effort support. The continuous growth of internet traffic, combined with a 100% uptime requirement and the increasing cybersecurity challenges, has resulted in an increasing demand to provide professional technical support. Immediate security updates and bug fixes are an indispensable element in any business where DNS has an essential role. Through its support contracts, Open Netlabs offers users direct access to highly skilled developers and technical specialists with years of experience in the field of research & development DNS.
Purchasing the services of Open Netlabs means direct support to the research and development activities of NLnet Labs. This support helps us in developing a long term sustainable business model, backing the continuity of NLnet Labs and assuring that its contribution to the international internet community can be continued in the important years to come.