Through our Service Level Agreements you can assure your organization of support for OpenDNSSEC, NSD and Unbound. We offer you service for all our products, all on the same level of quality and pricing.

 
Gold
Silver
Bronze
Support & Contact Hours
24/7
Business Hours
09.00-18.00 (CET)
Business Hours
09.00-18.00 (CET)
Security Alerts & Patches
Highest Priority
Highest Priority
Best Effort
Direct Phone Access
Yes
Yes
No
Response Time
4 hours
12 hours
Best Effort
Email / Jabber Support
Yes
Yes
Yes
 

Email info@opennetlabs.nl for more information about our support contracts or any other question you may have.